Official Procedure Documentation

BrainStorm™ CRM — Blue-Lux Dashboard

Manage multi-order clients, reminders, and delivery PDFs — secure & elegant. This page is the operational reference for daily execution, compliance, and risk-sensitive actions.

1) Platform Overview

BrainStorm™ CRM is a Firebase-backed operational CRM focused on order-level control. A single client phone can have multiple order IDs, each with independent status, debt, note history, and lifecycle actions.

Core Structure
Each order ID is its own financial + interaction record.
Financial Logic
AT is agreement total. Debt tracks unpaid amount. Bank net uses Profit Net minus debt.
Risk Layer
Debt/overdue approvals, gone restrictions, transfer controls, and deletion verification.
Device Coverage
UI and workflows are designed to stay usable on desktop and phone.

2) Quick Start

  1. Create or load an order in Add/Edit Order.
  2. Use Global Search to open exact order cards and perform actions.
  3. Resolve debt and promised date before communication.
  4. Open Blue-Lux Dashboard for financial overview and monthly operations.
  5. Use Quick Delivery Note for secure PDF output by client phone.
Recommended daily rhythm: Due Risk review -> Debt actions -> Profit Net audit -> Delivery/collection tasks.

3) Blue-Lux Dashboard

Blue-Lux is the command view for operational and financial visibility. It provides action buttons and compact metrics tuned for fast decisions.

Top action controls

  • Profit Net Audit: detect orders requiring profit entry actions.
  • Due Risk: open overdue/next-3-days monitor.
  • Send Financial: launch branded financial messaging workflow.

Metric meaning

  • Turnover: total booked sales.
  • Debt Total: current unpaid amount.
  • Net Profit In Bank: Profit Net minus Debt Total.
  • Collection Rate: collected versus booked.

4) Add/Edit Order

Field conventions

  • Phone + Name: order-level client identity.
  • Email: product email (account/service email).
  • Other Contact Info: client real contact info/email.
  • Agreement Total (AT): commercial total agreed with client.
  • Debt: unpaid amount; promised date is required if debt is above zero.
  • Private Note: interaction timeline and audit trail.
Validation guard: debt above 0 cannot be saved without a valid promised payment date.

6) Debt and Overdue Management

Action Result Operational Note
Save Debt Updates debt + promised date. Recomputes client debt total and keeps note timeline.
Mark Debt Paid (set 0) Debt becomes 0, promised date cleared. Uses confirmation and audit re-arm for profit checks.
Debt/Overdue Guard Requires explicit approval before risky continuation. Popup includes issue type and recommended order to review.

7) Gone and Reactivate

  • If debt is unpaid, gone action must pass debt-decision flow.
  • Reactivate returns order to active operation paths.
  • Gone status blocks delivery/product communication channels.
Gone means communication forbidden for delivery/expiring/debt templates. Only global financial messaging remains allowed.

8) Transfer Subscription To New Client

Transfer is treated as high-risk. The process creates a new order ID for the new client while preserving old order history and logging transfer metadata.

  • Critical warning + old-order gone approval are required.
  • New phone lookup can prefill known client identity, but manual override is supported.
  • Password artifacts are moved to the new order note trace when applicable.
  • Old order remains intact with transfer-out interaction block.

9) Delivery and Messaging

Quick Delivery Note

  • Generate branded local PDFs by phone lookup.
  • Supported types include Delivery, Debt, Final Debt, Expired, and Expiring.

Send Financial

  • Produces professional financial message outputs for WhatsApp, email, and PDF.
  • Includes official links and support channels.
  • Runs debt/overdue approval checks before sensitive continuation where required.

10) Notifications Flow

BrainStorm uses a unified queue to coordinate toasts, confirm dialogs, and floating cards so one flow does not kill another.

  • Profit Net Audit notification: points to orders needing profit capture.
  • Due Risk Monitor: checks overdue and next 3 days every 40 seconds.
  • Due Risk order IDs are clickable and jump directly to Global Search results.
  • High-priority approval modals hold lower-priority popups until resolved.

11) Monthly Financials

Monthly Financials section aggregates all month keys and remains vertically scrollable for compact operation on desktop and phone.

  • Each month row exposes orders, revenue, collected, debt, profit net, and key rates.
  • Secure monthly PDF export is available per month.
  • Month detail includes top products, top clients, worst debt, and biggest profit contributors.
  • Net-in-bank tracking follows: Profit Net - Debt.

12) Approval Matrix

Operation Protection Requirement
Debt / Overdue continuation Risk approval popup User approval before proceed
Delete order Two-step confirmation Exact order ID confirmation at final step
Mark gone with debt Debt decision gate Required note + explicit decision
Transfer subscription Critical authorization flow Old-order gone approval + transfer confirmation

13) Troubleshooting

Buttons appear blocked

  • Finish active high-priority modal (debt/approval) first.
  • Check for queued dialog waiting after current confirmation.
  • Verify if order is gone (many actions are intentionally blocked for gone).

Monthly section appears empty

  • Reset filters (status/date/debt/zero/negative).
  • Reload cache and reopen Blue-Lux panel.
  • Check that date fields exist for grouped month keys.

Communication cannot proceed

  • Review guard popup and use Go To Order ID for direct remediation.
  • Resolve debt or overdue constraints before sending delivery-related communication.

Operational Signature

Use structured notes, follow approval flows, and keep debt/profit entries synchronized with real-world cash movement.